Applies to: Navigator 3.0 and earlier
Operating Systems: Windows 3.x and Windows 95
Problem: "I cannot open local files on my hard drive in Netscape after uninstalling Freeloader."
Solution:
FreeLoader version 2.5.013 contains a bug which may cause your Netscape Navigator to temporarily not run. The problem only exists if you are uninstalling FreeLoader without upgrading to a newer version. If you install the current version of FreeLoader, the bug will be automatically fixed.
This bug only occurs if you used Netscape as your preferred Web browser with FreeLoader, it does not affect Internet Explorer users.
Bug Description: FreeLoader uninstall does not remove what Netscape calls a "protocol handler". This handler let's our program know what Netscape is doing, but may cause conflicts if you run Netscape without FreeLoader installed. To return your system to normal operating condition please follow the following instructions. We apologize for this inconvenience -- if you would like additional help, please feel free to contact our support team at bugs@freeloader.com
Windows 95 Bug Fix
- Print this page so you can reference it without having your Netscape browser open.
- Run the FreeLoader uninstall program, included in the FreeLoader program group. Note that running the FreeLoader uninstall program requires you to close your Netscape Browser.
- After completing the FreeLoader uninstall, go to the Windows 95 Start Menu, click 'Run' and type in REGEDIT.EXE.
- When this program starts, it will show a column of folders, much like Windows Explorer shows the folders on your hard drive. Find the one called 'HKEY_CURRENT_USER' and click the [+] sign to expand this section.
- In the newly expanded 'HKEY_CURRENT_USER' section, click the [+] sign next to the 'software' folder to expand this section.
- In the newly expanded 'software' section, click the [+] sign next to the 'Netscape' folder to expand this section.
- In the newly expanded 'Netscape' section, click the [+] sign next to the 'Netscape Navigator' folder to expand this section.
- The 'Netscape Navigator' section lists a number of entries without [+] signs. Click once on the one called 'Automation Protocols' with your left mouse button. In the window on the right you will see the following displayed:
- Click once, with your left mouse button, on the word 'file' in the right side window. Press 'Delete' on your keyboard. Answer 'Yes' when asked if you want to delete this value.
- Click once, with your left mouse button, on the word 'http' in the right side window. Press 'Delete' on your keyboard. Answer 'Yes' when asked if you want to delete this value.
- Exit the Registry Editor program.
- FreeLoader is now completely uninstalled.
(default)
file
http
(value not set)
"FreeLoader.NetscapeProtocolHandler.1"
"FreeLoader.NetscapeProtocolHandler.1"
- Print this page so you can reference it without having your Netscape browser open.
- Run the FreeLoader uninstall program, included in the FreeLoader program group. Note that running the FreeLoader uninstall program requires you to close your Netscape Browser.
- After completing the FreeLoader uninstall, open C:\WINDOWS\NETSCAPE.INI using Notepad.
- Find a section with header [Automation Protocols]. There will be two lines reading:
- Save the file and close Notepad
- FreeLoader is now completely uninstalled.
'file=Freeloader.NetscapeProtocolHandler.1' and
'http=Freeloader.NetscapeProtocolHandler.1'.
Delete these lines.
